If FTP Settings are not present, an Admin on your account can enable this feature within the External Tools menu in the Admin Settings section of their account. Password: (your ShareFile password or your FTPS application specific password) User name: yoursubdomain /youremailaddress Security: Implicit SSL/TLS (Port 990) RequiredįTP Server: (If your account is enter mycompany for the subdomain). In your FTP client or etc., enter the following FTP Server Information: Navigate to Personal Settings > Advanced Connections > FTP Settings.
ShareFile FTP login and server information can be found in the ShareFile web app. For security, ShareFile only supports secure FTPS transfers, which are sent over SSL/TLS, and not SFTP transfers, which are sent over SSH. You can connect to ShareFile using an implicit SSL/TLS connection (port 990).
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